The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify organisational objectives
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Organisational objectives are identified for the specific service delivery objectives Completed |
Evidence:
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Specific performance targets against delivery objectives are identified and set Completed |
Evidence:
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Quality of outcomes are identified and agreed upon Completed |
Evidence:
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Financial viability of proposed outcomes is assessed Completed |
Evidence:
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Core values, principles and aims are matched against proposed strategies Completed |
Evidence:
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Performance indicators to evaluate the effectiveness and efficiency of service delivery are established Completed |
Evidence:
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Establish service profile and conduct resource audit
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Existing service is reviewed to identify the strengths and weaknesses, achievements and problems Completed |
Evidence:
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Core services to be reflected in the business plan are identified and are used to inform the plan's outcomes Completed |
Evidence:
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The organisation and management of the workforce is examined and matched to the resource requirements Completed |
Evidence:
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Financial resources and unit costs are identified and committed Completed |
Evidence:
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Physical resources, plant and equipment are identified and committed Completed |
Evidence:
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Analyse client needs and expectations
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Clients and their needs are identified Completed |
Evidence:
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Demographic trends/issues which may impact on service delivery are identified Completed |
Evidence:
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Establish staffing requirements
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Staffing levels and skill requirements are identified Completed |
Evidence:
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Training programs to develop competence in business planning are identified, developed and implemented Completed |
Evidence:
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Changes in productivity related to pay and conditions of service are recognised Completed |
Evidence:
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EEO and OH&S policies and practices are identified and implemented Completed |
Evidence:
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Changes in the workplace and to client's needs are managed and responded to Completed |
Evidence:
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Seek approval of the plan
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The business plan is approved by senior management and the CEO of the organisation Completed |
Evidence:
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The business plan, strategy and outcomes are communicated throughout the workforce and to relevant external organisations Completed |
Evidence:
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Monitor, evaluate and update the business plan
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Performance criteria and targets are measured against business plan outcomes Completed |
Evidence:
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The outcomes are reviewed and the business plan is adjusted Completed |
Evidence:
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Reports to management and feedback to management, persons involved and clients are provided Completed |
Evidence:
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